Healthcare Operations Executive
Governance • Strategy • Financial Performance • Operational Excellence
Build Operational Infrastructure
Create scalable systems that improve accountability, physician engagement, and long-term organizational performance.
How I Strengthen Organizations
Strengthen Financial Performance
Improve operational efficiency, vendor accountability, revenue performance, and financial stewardship.
Deliver Sustainable Results
Strengthen organizations through effective governance, leadership development, and measurable operational outcomes.
How I Lead
Building Stronger Organizations. Delivering Measurable Results.
35+ Years of Leadership Experience
Multi-State Regulatory Readiness
AAAHC • AHCA • CLIA • UCA
Finance • Operations • Governance
I partner with physicians, executive teams, and operational leaders to translate strategy into measurable results. By aligning financial stewardship, governance, compliance, and operational execution, I help healthcare organizations improve performance while building the infrastructure required for long-term growth.
Operational Outcomes
• Delivered approximately 70% procedural volume growth.
• Reduced aged A/P exposure by approximately 40%.
• Led accreditation, re-accreditation, and regulatory readiness initiatives across AAAHC, AHCA, CLIA, and UCA requirements, resulting in successful survey outcomes.
• Strengthened governance, physician engagement, and operational accountability across dual-site ASC operations.
What You Can Expect
The strongest organizations share common characteristics: clear accountability, operational discipline, financial stewardship, engaged physicians, and leaders who take ownership.
My role is to build those capabilities so organizations continue performing after the work is complete.
Core Leadership Principles
✓ Develop exceptional people.
✓ Strengthen operational systems.
✓ Deliver measurable results that endure.
Core Capabilities
Builds governance and compliance infrastructure supporting accreditation, regulatory readiness, medical staff oversight, executive reporting, and organizational accountability.
Strategic Leadership
Aligns executive teams, physicians, and business partners around measurable priorities, governance, and sustainable growth.
Financial Performance
Strengthens financial controls, cash flow, vendor accountability, contract strategy, and operational decision-making.
Operational Excellence
Builds scalable operational infrastructure by improving workflows, capacity, accountability, regulatory readiness, and leadership execution.
Governance & Compliance
Builds governance and compliance infrastructure supporting accreditation, regulatory readiness, medical staff oversight, and executive reporting.
Selected Organizations
Every organization presents a different challenge. My career has been defined by building operational infrastructure, strengthening financial performance, aligning governance, and positioning healthcare organizations for sustainable growth.
Business Administration • AAAHC • AHCA • CLIA
Growth • Revenue Cycle • Multi-Site Operations
Operations • Finance • Expansion • Physician Partnerships
Leadership Foundation
Eye Centers of FL • GE Client Business Services Inc • Crystal Vision Associates • Bosley Medical Institute • LCA-Vision Inc •
Kelly Services Inc • Luxottica SpA • Cohen’s Fashion Optical •
Orthopaedic Practice Administration
Dual-Site ASC Leadership
Urgent Care Enterprise
Multi-Industry Leadership
Measurable Results
Executive performance is reflected in measurable operational, financial, and organizational outcomes. These results represent growth, revenue expansion, and financial discipline delivered across ambulatory surgery, urgent care, and multi-site healthcare operations.
70%
ASC Procedural Volume Growth
Built infrastructure supporting approximately 70% growth over baseline, including rapid EP/AFib program expansion.
$30M
Service-Line Revenue Growth
Expanded service lines across a 100+ location network, contributing to a $30 million revenue increase and $2.43 million in profit.
$8M
Urgent Care Revenue Growth
Improved utilization and daily site volume across 27 urgent care centers and two hospital joint ventures, supporting approximately $8 million in revenue growth.
40%
Reduction in Aged A/P Exposure
Normalized vendor aging, cleared 91+ day balances, and strengthened payment prioritization and cash-flow controls.
Healthcare Sectors
More than three decades of leadership across ambulatory surgery, physician practice management, urgent care, ophthalmology, cardiovascular services, retail healthcare, and enterprise operations. This breadth supports an adaptable operating perspective across organizations of varying size and complexity.
Ambulatory Surgery Centers
AAAHC • AHCA • CLIA • CT DPH • NJDOH • Governance • Multi-Site Operations
Physician Practices
Cardiology • Orthopedics • Ophthalmology • Plastic Surgery
Retail Healthcare
200+ Locations • Revenue Growth • Service-Line Expansion
Enterprise Operations • Hospital Joint Ventures • Multi-Site Operations
Urgent Care
What Leaders Say
Selected recommendations from physicians, executives, and organizational leaders who have worked directly with me across healthcare and complex operating environments.
Wendi provides more than necessary in all areas of support of staff, patients and doctor detailing. She possesses a tireless work ethic, relentlessly seeks improvement and strives for excellence.
Christopher Sells, Administrative Director
I highly recommend Wendi. Her commitment to client success and tangible results makes her a valuable partner for any business.
Mark Fromer, MD
Founder
A self-motivated, competent, forward-thinking leader, Wendi is able to effectively communicate with all levels of employees across various sectors within healthcare organizations, e.g., hospitals, clinics, independent practices and laboratories. Wendi's Team Effort approach served in her district's overall success in winning our nationwide "Branch of the Year." Highly Recommend.
Jeanette Gulbronson,
Western Regional Manager
I found Wendi extremely dedicated and superb in each of her professional tasks. Her strong leadership and management abilities paired with her diligence, precision and reliability allow for quick adaption to change management thereby increasing productivity, morale, optimized patient pools and conversion factors. I have absolutely no hesitation in giving her my highest recommendation.
Noel K. Digby M.D., F.A.C.S. Associate Surgeon
Let's Connect
For executive leadership, advisory, or healthcare operations opportunities, please reach out.
Mobile
845.553.4793
Location
Central Florida
Availability
Open to opportunities throughout Central &
North Florida